Q: eshop site are authentic licensed merchandise sold by it? There are after-sales warranty?

A: eshop site are authentic licensed products sold are own machine-printed invoices. With eshop website invoice, goods can enjoy all the manufacturers of Genius service. eshop site will strictly follow the state policy of three bags for the sale of goods to fulfill the warranty, replacement and return obligations. You can also go to any branch eshop website sales department after-sale service.

 

Q: purchased able to open the invoice? If it is purchased, you can open the VAT invoice?

A: eshop site are authentic licensed merchandise sales, each order comes with Chinese machines are to play "commodity invoices," this unit for reimbursement of the invoice can be used as evidence. Invoices will be issued together with the parcel, the amount of the invoice amount including Shipping.

Enterprise customers to provide "general taxpayer certificate", "business license", "tax registration certificate", "account permits" copies of four documents, you can open access to the VAT invoice eshop website, a good post, eshop site You will be sent by express way.

 

Q: What is the status of various stocks? How long can ship orders?

A: Spot: a stock of goods, orders will ship as soon as possible, you can order now;

In transit: Goods are within picking, usually 1-2 days in stock, you can order now;

Reservation: stocking merchandise is generally 2-20 days after orders shipped, you can order now;

No goods: commodities have been sold, and the corresponding logistics centers within the region covered under a single user can not buy.

 

Q: When will non-commodity goods arrive?

A: The time of arrival of goods without the goods under the rationing situation is different, and can not be accurately estimated, but you can use the "Alert" feature, once the goods have the goods, we will notify you by e-mail.

 

Q: When will I receive an order after the goods?

A: In the case of goods in stock, orders usually within 24 hours after receipt of goods (suburban county delivery time may be longer);

Other users in the region, based on your shipping address and choice of delivery methods and different, Usually arrives in 1-7 days (very remote areas may take longer delivery time);

If the book or in-transit goods in the state, then the goods should be added to the deployment time.

 

Q: How much is courier?

A: All selected "eshop Web Express" or "express carriage" of the members can enjoy the free shipping offer.

 

Q: Which online payment bank card? Support for large payments it?

A: We provide you with almost all banks and credit card online payment bank card, as long as you open the "online payment" function, you can make online payment, no fees, real-time arrived, quick and easy. (If the customer cancel the order because a refund, you need to take 1% of the customer platform fee) If you order a larger amount, you can use the quick money to pay for the Merchants Bank, ICBC, Construction Bank, Agricultural Bank, sending a one-time large payments (A million or less).

 

Q: eshop shopping site to support credit card installments? How to apply?

A: eshop website currently supports the China Merchants Bank credit card installment two banks, as long as the commodity price of 500 yuan, you can click on the "installment credit" button to apply installment

 

Q: home delivery, cash on delivery support for credit cards? Weekends from mentioning it?

A: eshop site are reminded all the support from the cash and credit card payment, cash on delivery region to support the vast majority of cas